What are the benefits to customers?

• We are available to answer calls 24 hours a day, 7 days a week, 365 days of the year
• Experienced staff able to assist with problems or concerns
• Free-phone 0800 number, giving tenants the confidence and freedom to call free of charge
• No painful queuing system, every call is answered by a friendly member of staff
• Peace of mind to know there is always someone knowledgable and helpful on the end of the phone to offer assistance with care

Summary of Benefits You have satisfied customers We work as an extension of your business Brings added value to your business No costly overheads Our rates are very competitive We are available 24 hours a day, 7 days a week, 365 days a year Overnight logs faxed to site management team detailing the problem occurred Monthly report highlighting under performing areas At the end of the day, you can relax and feel confident that we are a professional and reliable answering service dealing with any problems or issues on your behalf